Aurora Viewer
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Community and support

Get help, report a bug, or suggest what comes next. Aurora is shaped by its testers.

Report a bug

Something broken or not as expected? Open a report on GitHub with the bug report form. You need a free GitHub account.

Report a bug

Suggest a feature

Post an idea on the feedback board, and vote for the ones you want next. Ideas the team takes on move to GitHub.

Open the feedback board

Ask the community

A question on a setting, a photo to share, a test in progress: the team and the testers are on Discord.

Join the Discord

Before you report

  1. Check your version

    The latest is 0.9.4. Your problem may already be fixed: download it.

  2. Search the existing reports

    If someone reported it already, add what you saw to that report.

  3. Say what you did, and what happened

    The steps that lead to the problem, what you expected, and your system: the form asks for each.

Frequently asked questions

All guides on GitHub →
Windows says “Windows protected your PC”.

Click More info, then Run anyway. The releases are not code-signed yet, so Windows does not know the publisher.

Code signing policy →

macOS says it cannot check the application.

Click Done, open System Settings › Privacy & Security, scroll down to the message about Aurora Viewer and click Open Anyway. macOS remembers the choice.

macOS guide →

Are my settings kept when I update?

On Windows, the update prompt tells you before you agree whether your cache and settings are kept. On Linux and macOS, they are not in the viewer’s folder, so a new version keeps them.

Web pages or videos stay blank.

The first time they are needed, the viewer asks before it downloads the media plugins, once. “Not now” leaves a Download button in Preferences › Sound and voice › Media. On Linux, also check the GStreamer packages.

Linux guide →

Does Aurora work on OpenSim grids?

Yes: OpenSim grids and the Hypergrid, with a grid manager, and an avatar baked by the viewer where the grid does not bake.

Can I keep the interface I know?

Yes. Every redesigned window keeps its Legacy version: Preferences › Aurora, one choice per window, or all at once.

How do I uninstall Aurora?

Delete the viewer’s folder or application, then the settings and cache folders if you want them gone too.

Uninstall guide →

Other ways to help

TranslateHelp bring Aurora to your language. Contribute codeRust, wgpu and Vulkan, in the open. Source codeFree, under the GPLv3. PrivacyWhat the viewer keeps, and what it sends.